Rustic Strength

How to send a <a href="https://rusticstrength.com/products/giftcard?_pos=1&amp;_psq=gift+card&amp;_ss=e&amp;_v=1.0" target="_blank" rel="noopener noreferrer">Gift Card</a> or Gift Certificate:Surprise a loved one with credit to Rustic Strength&apos;s high purity, plant-based cleaning + wellness products.Our Gift Cards come in $25, $50 and $100 denominations.Our e-Gift Card arrives to your email within 24 - 48 hours after your order is fulfilled.&#xA0;On the Gift Card page, be sure to select the box that says &quot;I want to send this as a gift&quot;.When you choose the &quot;I want to send this as a gift&quot;, additional option fields will open up and allow you to enter your recipient&apos;s email address, name and you can even leave a message. There is also an optional date field where you can enter the date you would like for the Gift Card to be emailed.We do not offer a physical Gift Certificate.

How to send a Gift Card or Gift Certificate:. Surprise a loved one with credit to Rustic Strength's high purity, plant-based cleaning + wellness products. Our Gift Cards come in $25, $50 and $100 denominations. Our e-Gift Card arrives to your email w

How to send a Gift Card

Products

Where is my order?

Rush Shipment - Not Shipped

Find Tracking Information

FREE shipping information

Tracking not active

Delivered - Not Received

Delivered to wrong address

Order being held at shipping hub

Order is stuck - more than 3 days

Damaged package

Missing item(s)

Missing gift card

How to return and product

Damaged - reported by carrier

No scoop?

Address not accepted

Pump doesn't fit

Place my order for me

Order Issues

Order Status

Rustic Strength, LLC Terms of Service

Shipping & Delivery Policy

Shipping Issues & Resolutions Policy

Return Policy

Subscription Policy

Privacy Policy

California Privacy Notice

Sales Tax Notification

Social Media Terms and Conditions

Rewards Program Terms + Conditions

Policies

How do I find directions?

Are your products cruelty free, vegan and gluten free?

Do your products have expiration dates?

Is it septic safe and greywater safe?

Is your vinegar food grade?

Is your product a disinfectant?

Can I have a free sample?

Can I return a sample that I didn’t like?

I don’t like my custom scent, can I return it?

My favorite product/ scent/ packaging is no longer available, can I still get it?

My favorite product was Seasonal. What to do?

Castile soap: What is it for and how do I dilute it?

Are your scents/ oils safe for animals & children?

Can I make a foaming Hand Soap with your Liquid Hand Soap?

How do you use the concentrated Floor Cleaner?

Candle Care

Can I eat the Epsom Salts?

Do I have to use Rinse Aid with your Auto Dish Powder?

What is the difference between Oxy and UnBleach?

Does Un-Bleach disinfect?

What is the difference between the different grains of vinegar?

What is the difference between Essential Oil and Fragrance Oil?

Can I add Fragrance or Essential Oil to your Fabric Softener?

Why has my soap developed a brown tint over time?

How do I find the size that I am looking for?

How do I find the scent that I am looking for?

My product is an off color or different color than usual.

What is the difference between boost and clean?

What is the difference between Hand and Dish?

What is the difference between Shampoo and Body Wash?

What is the difference between Body Wash and Bubble Bath?

What is the difference between Hypo and Mama Baby?

What is the difference between Wool and Alpaca Balls?

My Dishwaher Powder became hard and clumped in my dishwasher.

There is a cloudy mass in my product.

What Scents are available?

Are all of your products Mama + Baby Safe?

Perfume Sample fill level

Where to find Samples

How to use Liquid Un-Bleach

How do I add scent to an Unscented product?

How many loads are in the Automatic Dishwasher Powder?

Why is my essential oil a different color?

Will Mama & Baby Safe products burn if it gets into baby's eyes?

How To Use Un-Bleach Powder

Are your products Certified?

What is floating in my Vinegar?

Automatic Dishwasher Powder - Differences Explained

Sustainable Wool Scrub - What to expect

Where is my favorite scent?

Where are your Bamboo Paper products from?

Why not grow the bamboo in America? Doesn't importing bamboo products from China give you a large carbon footprint?

Don't you HAVE to use chemicals to process pulp into paper?

Are your Bamboo Products Wrapped?

Bamboo Product Details

Do you use elemental chlorine-free (ECF) technology?

Bamboo Paper Products

Why do Nourish products cost more?

Are Aloe Vera products safe for color treated hair?

Nourish Botanicals

Where can I find refill locations?

Can I shop at the Mansfield location?

Wholesale Application Status

Do we have an affiliate / influencer program?

Trouble Writing a Review

How to Start a Refillery

Affiliate Discounts Now Use SecureCodes

Changing a Custom Scent Subscription

Is your Vinegar non-GMO?

Product Change Updates

Ingredients we use

Ingredients we NEVER use

Scent Ingredients

Automatic Dishwasher Powder Ingredients

Body Wash Ingredients

Bubble Bath Ingredients

Candles Ingredients

Castile Soap Ingredients

Conditioner Ingredients

Deodorizing Pet Spray Ingredients

Dish Soap Ingredients

Epic Washing Soda Ingredient

Epsom Salt Ingredient

Fabric Softener Ingredients

Floor Cleaner Concentrate Ingredients

Hand Soap Ingredients

Laundry Detergent Ingredients

Linen Spray Ingredients

Lotion Ingredients

Lots of Purpose Spray Cleaner Ingredients

Oxy Boost Ingredients

Pet Conditioner Ingredients

Pet Shampoo Ingredients

Rinse Aid Ingredients

Room Spray Ingredients

Shampoo Ingredients

Un-Bleach Ingredient

Are your products Organic?

Are your products vegan/cruelty-free/gluten-free?

Do you have coconut-free products?

Do your products contain corn?

Why do you use Potassium Hydroxide in your Castile Soap?

Why do you use deionized water?

Do you use preservatives?

Are Fragrance oils toxic?

Is Oxygen Bleach safe?

What is ppm or Parts Per Million?

What is Phenoxyethanol and how is it used?

Automatic Dish Gel Ingredients

Ingredients

Why use Rustic Strength?

Why didn’t the scent stay on my clothes?

Is your Laundry Detergent HE washer safe?

Laundry Detergent Directions

Fabric Softener Directions

Does your laundry detergent remove stains?

Use on cloth diaper or reusable pads

Do you make laundry sheets?

Can I mix Essential Oils into my Powdered Laundry Detergent?

How many loads can I get from one bottle?

Combining Laundry Boosters

Laundry

Why do you use plastic?

Plastic, Glass, Eco-Jugs…why so many choices?

Why doesn’t my jug come with a pump?

How To Use an Eco-Jug?

Spout seems too small

What are the measurements of a container?

How to assemble the wide-mouth jar pump

Is there any risk of microplastics?

Containers

Frequently Asked Questions

Close the Loop™ Container Return Program

Do I have to send back my containers?

Will I receive anything for sending in my containers?

I can see that you received my box(s). How come I don't see my points yet?

Why didn't I receive points for all of my returns?

How does your Close The Loop Program reduce waste?

What other ways are you reducing waste and saving our planet?

How do I refill my container?

Close the Loop™

What are Rustic Rewards? And how do I sign up?

Having trouble signing in after creating your account?

I am already a customer, do I need a separate login for Rewards?

Is your login form or password not submitting?

I've made purchases using different email addresses and have earned points on both, can I combine accounts?

I thought that I redeemed my points, but now I don't see them.

How do I know how many points I have? Where can I see my points in my account?

How do I earn points + how do points for dollars spent work?

How many points do I need to redeem for rewards or to make a purchase? And do points expire?

Why didn't I earn points on my purchase?

It's my Birthday and I didn't get my reward.

What happens to my points if I return a product or an order is cancelled?

I earned points but I don't know how to redeem them towards my purchase. How do I checkout using Points?

I redeemed points for a coupon but it didn't apply to my order.

How do I return Rustic Strength containers for points?

I forgot to sign in and just made a purchase, will I still earn points for my order?

Points Multiplier Events

I don't see the points option at checkout

Rustic Rewards / Points

How to send a Gift CardUpdated 2 months ago