Close the Loop™ Container Return Program. Welcome to a cleaner future! Our Close the Loop program lets you be part of the solution sending back our containers for us to sanitize and re-use. It works like a redemption program: You can send your used c
Do I have to send back my containers?. We encourage you to reuse or recycle within your own community. If that isn't possible, or you would like to participate in our Close The Loop program, it is entirely optional!
Will I receive anything for sending in my containers?. Yes! We have just started our Rustic Rewards program and will begin gifting you redemption points for the containers that we receive. • Earn combinable Points for returning Rustic Strength™ packa
I can see that you received my box(s). How come I don't see my points yet?. We try to unpack and record returns on a weekly basis. If we have a particularly busy week, the warehouse team might not have a chance to get the information to the office ri
Why didn't I receive points for all of my returns?. Points are only rewarded for packaging generated by Rustic Strength. We clean, sterilize and refill our packaging to be re-used in our Close the Loop program. Because we are not able to re-fill othe
How does your Close The Loop Program reduce waste?. Our Close The Loop™ Program encourages the end user to send back containers to be sanitized, and reused. When customers do this they are reusing their existing containers instead of throwing them a
What other ways are you reducing waste and saving our planet?. • At Rustic Strength, we make a conscious effort to recycle, reuse and upcycle all of the materials that come into our facility. We purchase bottles and caps from other businesses that d
How do I refill my container?. There are hundreds of Refilleries around the country that carry Rustic Strength! See if there is one close to you by using our Store Locator. Use your favorite containers to refill locally!. If there aren't any nearby,