Order being held at shipping hubUpdated a month ago

Where is my order? It is being held at a shipping hub.

If the delivery service (UPS or USPS) has opted to hold your package at a delivery hub, you will need to pick it up from that location. The location is typically a commercial location near your delivery address. The address will be clearly identified in your tracking information.

We have no control over this rare occurrence. The delivery service has deemed your address as a risk and has made this decision at their discretion. Please contact the delivery company directly to ensure that future packages delivered by them reach you more efficiently.