Shipping PolicyUpdated a month ago
What is your Shipping Policy?
Thank you for visiting and shopping at Rustic Strength. The following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Free Shipping
We offer FREE shipping to customers who reach the Free Shipping (Does not apply to Alaska or Hawaii or other non-contiguous) threshold. There is a progress bar at checkout with gifts at marked spending points. You can see your progress to see how close you are to receiving Free Shipping or other gifts of appreciation.
Free Shipping is calculated using the subtotal of your order after discounts have been applied. If the total changes to be below the amount needed for Free Shipping once discounts are applied, then the Free Shipping will no longer be applicable.
Shipment processing time
All orders are processed usually within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. We send out tracking information with every order. Please follow the link to track your packages
Rush Processing
Accelerated processing time is available upon request for a $50 flat fee. The order will be moved to the front of the line: Depending on the time of day of the request the order will typically leave either the same business day or next business day. Rush processing does not include expedited shipping.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method | Estimated delivery time | Shipment cost |
UPS Standard | 3-5 business days | Depends on area |
UPS Two Days | 2 business days | Depends on area |
UPS Overnight * | 1-2 business days | Depends on area |
* Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur because of weather, lost packages or human error. Please be patient with the carrier. They do the best they can.
Shipment to P.O. boxes or APO/FPO addresses
We have stopped shipping using USPS whenever possible. Shipments to PO Boxes and those using the USPS network have had an extremely high rate of delay, loss and damage. If you have the ability to accept a UPS delivery, we highly recommend the use of a physical address.
Rustic Strength ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Rustic Strength is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Rustic Strength is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. You will be asked for photographs showing the damages.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
Inquire for rates