Frequently Asked Questions
Categories
Articles
Where can I find refill locations?
Where can I find refill locations?. You can find our partner refill locations on our Store Locator Map. Partnering locations are independently owned and operated and have purchased Rustic Strength products within the last year. Each location may car
Can I shop at the Mansfield location?
Can I shop at the Mansfield location?. We don't actually have any stores that we own or operate. We are the manufacturer and the Mansfield location is our manufacturing facility and warehouse. We distribute to stores all over the country and occasion
Wholesale Application Status
Inquiry about the status of your Wholesale Application. Applications are typically reviewed within 24 to 48 hours (Monday - Friday, 9 - 4) of being received. If it has been longer than that, please check your Spam folder for the account invite. Occas
Do we have an affiliate / influencer program?
Do we have an affiliate / influencer program?. Yes! If you already love Rustic Strength products and are passionate about your health and eliminating toxins for your family's lives and home, we would be thrilled to have you as part of our affiliate c
Trouble Writing a Review
Trouble writing a review or linking to the review portal. There is a known conflict that has been causing problems for some customers. Our team is working with the app we use to see why it has become so difficult. In the meantime, please follow the i
How to Start a Refillery
Starting a refillery is an exciting and meaningful way to reduce waste, support healthier homes, and serve your local community. While Rustic Strength does not own, operate, or franchise refill shops, we proudly support hundreds of independent refill
Affiliate Discounts Now Use SecureCodes
Affiliate/ Influencer discounts are no longer shared as static promo codes. Customers must use an affiliate's unique link to generate a one-time SecureCode on rusticstrength.com. Here are some details:. Old affiliate codes: retired (commonly end in “
Changing a Custom Scent Subscription
How do I change my subscription?. Here is a link which will take you to where you can manage your subscription:How to Update My Subscription. Custom Scent Subscribers : To change a Custom Scent in a subscription, you will need to cancel your old scen
Is your Vinegar non-GMO?
Our cleaning vinegar is certified organic and, as part of that certification, is produced from non-GMO ingredients. According to the USDA, “the use of genetic engineering is prohibited in organic production. Organic farmers and processors may not use
Product Change Updates
Seasonal Release Schedule for RusticStrength.com. Spring 2026. Summer 2026. Autumn 2026. Products no longer available or leaving the main lineup in March 2026:. Laundry detergent. Hand Soap. Dish Soap. Linen Spray. Lots of Purpose Spray. Floor Cleane