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How do I find directions?

Directions for each product are available within each listing. Click on the dropdown button to see the details.

Are your products cruelty free, vegan and gluten free?

YES!! All of the Rustic Strength line of products are gluten free, vegan and cruelty free.

Do your products have expiration dates?

Do your products have expiration dates? What is the product's shelf life?. Rustic Strength products are guaranteed for one year from the purchase date when unopened, factory-sealed, and stored under moderate conditions. To maintain optimal safety and

Is it septic safe and greywater safe?

Yes, it is! All of our ingredients are plant-based and are 100% biodegradable, greywater, blackwater and septic-safe.

Is your vinegar food grade?

Our Organic Cleaning Vinegar comes to us as a food grade product, packaged in a 275 gallon tote. Because our facility is not FDA inspected, we can only sell the unopened tote as food grade. Once we have opened the tote and dispensed the vinegar into

Is your product a disinfectant?

Our plant-based, toxin-free cleaners are not categorized as disinfectants. While they do contain mild anti-microbial properties, these particular formulas are designed to combat bacteria by cleaning away dirt and grime without leaving a residue. ( Th

Can I have a free sample?

We do not have Free Samples. The best way to sample our products is with a Sample Set.These give you a good selection of our products with our most popular scents. If you have a Custom Scent in mind, the 4 oz size is available for purchase in the "Si

Can I return a sample that I didn’t like?

We understand that sometimes a sample just doesn't click. Unfortunately, due to concerns including safety and sanitation, the following items cannot be returned and do not qualify for a refund:. Here's a quick rundown of our return policy:. For all t

I don’t like my custom scent, can I return it?

Custom scents are your own creation. We do not accept returns if you are not satisfied with the scent you have made. If you are unsure about your potential scent combination, we recommend purchasing a 4 Ounce Sample before committing to larger sizes.

My favorite product/ scent/ packaging is no longer available, can I still get it?

Unfortunately, our suppliers can suddenly change or run out of any packaging, raw materials or scents that we might have been purchasing from them at any time.In the case of a scent or packaging running out, we will continue to search for alternative

My favorite product was Seasonal. What to do?

We're so glad you loved our limited time selection! It's thrilling to introduce new scents every season.Due to limited supply of the seasonal scent oils, we are not able to offer these selections once their season has passed. Occasionally, we have so

Castile soap: What is it for and how do I dilute it?

Castile Soap Directions. Castile Soap has SO MANY uses! It can be used for all kinds of surface and personal cleaning, laundry and more.Our Castile Soap is more concentrated than the other leading brand. A ratio of 2:1 (Castile : Distilled Water) wil

Are your scents/ oils safe for animals & children?

The short answer is: "Not all of them".Most synthetic Fragrance Oils are considered safe and appropriate for use with children and animals, however certain essential oils can have adverse effects on both depending on the plant derivative.Essential oi

Can I make a foaming Hand Soap with your Liquid Hand Soap?

Absolutely! The soap must first be diluted with water. Use a 1:3 ratio (Ex: 1oz soap, 3oz water). Then you can mix it together and put it into a foaming hand soap dispenser!We don't currently offer a foaming dispenser in our shop, but any clean, used

How do you use the concentrated Floor Cleaner?

Floor Cleaner Concentrate Directions. Floor Cleaner ~ concentrate ~ InstructionsMix up to 6 ounces of Floor Cleaner Concentrateper 1 gallon of warm waterIf using our Zero Waste Mop, you can also fill the mop’s reservoir with 1/2 ounce of Floor Cleane

Candle Care

Burn on a stable, heat-safe surface away from drafts and flammable materials. Keep in sight, away from children and pets. During use, glass may become warm. Allow to cool before handling. Do not burn for more than 3 hours at a time. Keep wick centere

Can I eat the Epsom Salts?

No! None of our products are food-grade or meant for consumption. We make products for beauty, health and cleaning. Please do not ingest any of these products.We do have a Dry Goods collection where we sell chocolates and other items that you can sna

Do I have to use Rinse Aid with your Auto Dish Powder?

No, you do not have to use a Rinse Aid with our Automatic Dishwasher Powder. We do however, recommend it. If you are finding that you are left with a film or cloudiness on your dishes after a wash, the Rinse Aid may help to clarify that issue.

What is the difference between Oxy and UnBleach?

Oxy Boost is both a non-bleach whitener with the added power of an odor remover.Un-Bleach is a bleach-free whitener that can be used just as you would use a bleach cleaner.Both are interchangeable for laundry and cleaning, though Oxy Boost is preferr

Does Un-Bleach disinfect?

We have seen our sole ingredient, Sodium Percarbonate, have great success disinfecting and killing bacteria in the brewing industry!However, it does not disinfect in the way that chlorine-based bleach does. It does have mild disinfectant properties,

What is the difference between the different grains of vinegar?

How is this 50-grain different from the 100-grain Vinegar?The vinegar grains refer to the amount of dilution.Our most concentrated vinegar is a 200 grain and is therefore a 20% dilution. 100 grain is 10% and the 50 grain is 5% (this is your standard

What is the difference between Essential Oil and Fragrance Oil?

The main difference between essential oils and fragrance oils is that essential oils are extracted from plants, while fragrance oils are manufactured in a lab:. Health benefitsEssential oils can have health benefits, such as softening skin, relieving

Can I add Fragrance or Essential Oil to your Fabric Softener?

You cannot add essential oils to our fabric softener or it will no longer work the way it is intended to. You may not get the results you expect.We are currently working on developing a scented Fabric Softener as a future project.

Why has my soap developed a brown tint over time?

Over time select scents from our lineup, particularly vanilla-based scents, may develop a translucent pink or brown color. This is a completely natural occurrence that does not disrupt the product’s performance or safety. The component within vanilla

How do I find the size that I am looking for?

Within each product listing, you will find a dropdown menu for the size/ type of container. If you don’t see the size or type of container you are looking for, we may not have it available. All of our available sizes and container options are frequen

How do I find the scent that I am looking for?

For each customizable product there will be two dropdown menus with scent choices. If the scent is a Fragrance Oil (FO), it will be labeled as such. Scents that are not labeled as "phthalate-free fragrance oil" are Essential Oils (EO). Each of our mo

My product is an off color or different color than usual.

This is perfectly normal. Because we use natural, plant-based ingredients, they can vary in color, smell and sometimes vary slightly in texture. While we work hard to create a consistent product, there are some changes that we cannot avoid when worki

What is the difference between boost and clean?

Both Rustic Strength Oxy Boost and OxiClean are laundry products that use oxygen bleach to help remove stains and brighten clothes. However, there are some key differences:• Ingredients: Oxy Boost: Focuses on plant-based ingredients and emphasiz

What is the difference between Hand and Dish?

We're glad you're paying attention to the ingredient lists. This is extremely important to us too! And you're right, these products do use the same ingredients. The difference is in how they are used and the amounts of each. Each formula is maximized

What is the difference between Shampoo and Body Wash?

What is the difference between Body Wash and Bubble Bath?

We're glad you're paying attention to the ingredient lists. This is extremely important to us too!And you're right, these products do use the same ingredients. The difference is in how they are used and the amounts of each. Each formula is maximized

What is the difference between Hypo and Mama Baby?

Marketing, Baby! We wanted to highlight a group of products with the Mama & Baby Safe label, that would let Mamas know with confidence, that they would be safe and gentle enough for their little ones. These products have the same ingredients and the

What is the difference between Wool and Alpaca Balls?

Wool dryer balls and alpaca dryer balls are both natural alternatives to traditional dryer sheets and fabric softeners. They offer similar benefits but differ in terms of the material they are made from. Material. Alpaca dryer balls are made from the

My Dishwaher Powder became hard and clumped in my dishwasher.

Sometimes dishwashers cannot form a seal tight enough to keep the water out and this happens. When the product is soaked, it should fully dissipate, but if there's water in your detergent receptacle and the powder gets a bit wet before the wash cycle

There is a cloudy mass in my product.

Because most of our products are shaken by hand, there may have been some separation in shipping. Certain Essential Oils and Fragrance Oils will settle in this way, giving it a sort of lava-lamp look. Just give your product a good shake to mix and di

What Scents are available?

Due to availability and other factors, this list may change without notice, please see the Custom Scent list within the product listings for the most current scent selections. Essential Oils:. Phthalate Free Fragrance Oils:

What scents do you have?

Are all of your products Mama + Baby Safe?

Are all of your products Mama + Baby Safe?. We wanted to highlight a group of products with the Mama & Baby Safe label, that would let Mamas know with confidence, that they would be safe and gentle enough for their little ones. These products have th