What are Rustic Rewards? And how do I sign up?. Rustic Rewards is our loyalty program that rewards you for shopping with us! It's FREE and easy to join! Your can sign up by creating an account - all we need is your name and email address. If you alre
Having trouble signing in after creating your account?. You may need to activate your account. Email us at [email protected] to get an account activation email/link.
I am already a customer, do I need a separate login for Rewards?. No, you will login to your account normally. You can click on the Rewards button at the lower right-hand corner of the screen to view your rewards, ways to earn and ways to redeem.
Is your login form or password not submitting?. Our website requires your browser to allow cookies in order to login. If you are unable to login even with the right username and password, you likely have cookies disabled on your browser. If you are u
I've made purchases using different email addresses and have earned points on both, can I combine accounts?. Yes. Please email [email protected] to have them merge your accounts. This is non-reversable. We recommend using a single login
Rewards Program Terms + Conditions. Welcome to the Rustic Strength Rustic Rewards Program!. This Program allows customers with Rustic Strength to earn points for qualifying purchases made on our website (www.rusticstrength.com).These points can then
I thought that I redeemed my points, but now I don't see them. Never fear! Your points have been emailed to you in the form of a discount code. They can be used on a future order for up to 6 months. Sometimes, if changes or updates were made to your
How do I know how many points I have? Where can I see my points in my account?. Your total points will be shown at the top of your account page, above your order history. You can also view your Points balance by clicking on the Rewards button at the
How do I earn points + how do points for dollars spent work?. You'll earn 5 points for each dollar spent or more. We will also have special Points Days where your points earnings can double, triple or more. Points are awarded on the subtotal of the o
How many points do I need to redeem for rewards or to make a purchase? And do points expire?. 100 Points = $1. You may apply points in checkout in multiples of 100 to any order. Or you may redeem them for Gifts, by choosing your Gift from the Points
Why didn't I earn points on my purchase?. Points will be applied to your account after your order is fulfilled. If your order has been delivered and you do not see your points, check that you shopped using the same email and login that you use for yo
It's my Birthday and I didn't get my reward. Birthday points will not appear in your account until 30 days after you submit the date as a fraud prevention measure. If you do not see the points 30 days later, please let us know.
What happens to my points if I return a product or an order is cancelled?. Any product that is returned or any order that is cancelled will reverse or decrease the points you received from that purchase. If an order is placed using Rustic Rewards and
I earned points but I don't know how to redeem them towards my purchase. How do I checkout using Points?. Before or during checkout be sure to log in so you're able to choose your reward. Ready to redeem points? You have two options for points redemp
I redeemed points for a coupon but it didn't apply to my order. If you redeemed points for a coupon but didn't use the coupon code at checkout, your code is still valid and can be redeemed at a later date. You will receive an email with the code in c
How do I return Rustic Strength containers for points?. See our Close The Loop™ Container Return Program Page for instructions on how to send back your container for re-use.
I forgot to sign in and just made a purchase, will I still earn points for my order?. To ensure that you will accrue points correctly, please make sure the same email address is used for your payment method an your Rewards account. We do recommend be
What happens to my points if I return a product or an order is cancelled?. Any product that is returned or any order that is cancelled will reverse or decrease the points you received from that purchase.
Points Multiplier Events. Rustic Strength will occasionally run a Points Multiplier Event. Points earnings may be increased by 2x or more during a designated event time. The event may be set for a couple days, or just a couple of hours. Please be awa
Why don't I see the points option at checkout?. How do I redeem my points if I can't see the points option?. If your browser defaults to the Shop Pay App when you are checking out, you may not be able to see your points or redeem them in checkout. Yo