Rustic Strength logo
Rustic Strength logo

All articles

Can I return a sample that I didn’t like?Updated 3 months ago

We understand that sometimes a sample just doesn't click. Unfortunately, due to concerns including safety and sanitation, the following items cannot be returned and do not qualify for a refund:

  • Custom Scented 
  • Clearance
  • Samples
  • Bar Soap
  • Lotion Bars

Here's a quick rundown of our return policy:

  • You'll be responsible for the cost of shipping the sample back to us.
  • There will be a small 25% restocking fee.
  • We'll also deduct the original shipping cost from your refund.

For all the details, you can check out our full return policy here: Refund Policy

We're sorry the sample didn't live up to your expectations. We hope you'll give us another chance in the future!

Was this article helpful?
Yes
No