Order Status

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Where is my order?

Where is my order?. All orders are filled in the order which they are received and are being handcrafted and carefully packaged by our small team as quickly and efficiently as possible. Orders are typically fulfilled within 5 - 7 business days, but m

Rush Shipment - Not Shipped

I chose Rush Shipping, why hasn't my order shipped yet?. All orders are filled in the order which they are received and are being handcrafted and carefully packaged by our small team as quickly and efficiently as possible. Orders are typically fulfil

Find Tracking Information

Where is my tracking number?. All orders are filled in the order which they are received and are being handcrafted and carefully packaged by our small team as quickly and efficiently as possible. Orders are typically fulfilled within 5 - 7 business d

FREE shipping information

How do I get FREE shipping?. We offer FREE shipping to customers who reach the Free Shipping threshold. There is a progress bar at checkout with gifts at marked spending points. You can see your progress to see how close you are to receiving Free Shi

Tracking not active

Where is my order? It says it has been shipped. Our shipping team may have sent your tracking information at the end of the day, after our pick-up time. Your package is waiting to be picked up and should be on it's way within 24 hours. We do not ship

Delivered - Not Received

My package says “Delivered” but I did not receive it. If your package was sent UPS:You can track it using either the link in your order, or by entering your tracking number into the search bar at UPS.com.UPS has an option to see a picture of where yo

Delivered to wrong address

My package was delivered to the wrong address. If your package was sent UPS:. You can track it using either the link in your order, or by entering your tracking number into the search bar at UPS.com.UPS has an option to see a picture of where your pa

Order being held at shipping hub

Where is my order? It is being held at a shipping hub. If the delivery service (UPS or USPS) has opted to hold your package at a delivery hub, you will need to pick it up from that location. The location is typically a commercial location near your d

Order is stuck - more than 3 days

My order seems stuck! It hasn’t moved for more than 3 days. Occasionally, UPS and especially USPS have delays that are out of our control.We are located in Southwestern Missouri. If there has been inclement weather on the route between our facility a